The Starbucks Experience

Dr. Michelli examines how far Starbucks has gone to “get back to the basics” of product and customer experience.  He additionally poses a challenge of courageous leadership and simplification.

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This entry was posted on Wednesday, February 27th, 2008 at 9:14 pm and is filed under business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.