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October 31, 2014 @ 10:51 am

Experience Delivery = Quality Products + Service Excellence + Empathy

In this week's podcast, Dr. Michelli discusses his hotel experience in Singapore...

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October 24, 2014 @ 9:55 am

Becoming Known For Service Excellence – Aligning Who You Are With Who You Say You Are

Dr. Michelli, discusses service values in this week's podcast...

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October 10, 2014 @ 5:25 pm

Blessed are the Peacemakers. They will Experience Business Success!

In this week's podcast, Dr. Michelli discusses peace of mind in the customer experience...

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October 3, 2014 @ 8:38 am

Exploiting Breast Cancer Awareness Month – Think Authenticity When Doing Cause Marketing

In this week's podcast, Dr. Michelli discusses linking nonprofits with for-profit businesses...

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