Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Thursday May 26, 2016
When it Comes to Service: Beware A Technology-Based Backlash
Thursday May 26, 2016
Thursday May 26, 2016
In this week's episode, Dr. Michelli, artificial intelligence and the uncanny valley...
Thursday May 19, 2016
How to Stop the Revolving Door for Millennials at Work
Thursday May 19, 2016
Thursday May 19, 2016
Dr. Michelli discusses a recent Gallup study about Millennials...
Thursday May 12, 2016
Noble Associations, Transparency, and Accountability EQUALS Success
Thursday May 12, 2016
Thursday May 12, 2016
Dr. Michelli discusses the importance of effectively using technology to inquire of your customers...
Thursday May 05, 2016
Happiness is not an app on a mobile phone
Thursday May 05, 2016
Thursday May 05, 2016
In this week's episode, Dr. Michelli, discusses the art of messaging...
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