Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Wednesday Nov 23, 2016
Thanksgiving & Your Business Year-Round
Wednesday Nov 23, 2016
Wednesday Nov 23, 2016
In this week's episode, Dr. Michelli discusses expressing gratitude in business...
Thursday Nov 17, 2016
Thursday Nov 17, 2016
Dr. Michelli, discusses shifting prospective customers interest into a buying conversation...
Thursday Nov 10, 2016
Voting for Over-Delivery: The Inspirational Power of Promises Fulfilled
Thursday Nov 10, 2016
Thursday Nov 10, 2016
In this week's episode, Dr. Michelli discusses the promises your business makes to customers who choose to engage with your brand...
Thursday Nov 03, 2016
Connecting With The Need To Connect: Watching People Eat Online
Thursday Nov 03, 2016
Thursday Nov 03, 2016
In this week's episode, Dr. Michelli, discusses connecting to the higher needs of your customers...
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