The Michelli Experience header image 1
May 26, 2017 @ 8:59 am

Once Upon a Time People Assisted One Another…

In this week's episode, Dr. Michelli discusses the future of service...

00:0000:00
Share | Comments | Download(Loading)
May 18, 2017 @ 10:23 am

Transforming Optimism on Transformation

Dr. Michelli discusses the challenges of accelerating new behaviors across a sprawling enterprise...

00:0000:00
Share | Comments | Download(Loading)
May 11, 2017 @ 10:23 am

Choosing Where to Invest In Customer Experience Innovation: The Art of Tradeoffs

In this week's episode, Dr. Michelli discusses customer experience tradeoffs...

00:0000:00
Share | Comments | Download(Loading)
May 4, 2017 @ 9:44 am

Out With The Old, In With The New And Not So New: 3 Trends to Consider In Customer Experience Delivery

Dr. Michelli discusses three trends you may wish to consider as you explore technology, service, and product development...

00:0000:00
Share | Comments | Download(Loading)
Loading Downloads
234Episodes

Following

Followers