Dr. Michelli looks at the application of Martin Lindstrom's neuromarketing research to help you elevate your customer experience design.
Dr. Michelli helps you sort through the challenge of crafting "high touch" versus "high speed" customer experiences.
Dr. Michelli explores the use of trend data as the foundation for customer-centric design exploration and what you can do to create cutting-edge offerings.
Dr. Michelli offers a data based perspective on prioritizing customer experience initiatives and achieving easily accessible successes.
Dr. Michelli links customer loyalty research data to action steps for your service culture.
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