Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes

Aug 12, 2012
Aug 12, 2012
2 min
Dr. Michelli helps you understand the technology of customer shadowing and how to use it to increase customer-centric service delivery

Aug 4, 2012
The Basics for Delivering Customer Value
Aug 4, 2012
Aug 4, 2012
2 min
Dr. Michelli outlines three key elements for delivering value to your customers.
Version: 20241125