October 31, 2014 @ 10:51 am
Experience Delivery = Quality Products + Service Excellence + Empathy
In this week's podcast, Dr. Michelli discusses his hotel experience in Singapore...
October 24, 2014 @ 9:55 am
Becoming Known For Service Excellence – Aligning Who You Are With Who You Say You Are
Dr. Michelli, discusses service values in this week's podcast...
October 10, 2014 @ 5:25 pm
Blessed are the Peacemakers. They will Experience Business Success!
In this week's podcast, Dr. Michelli discusses peace of mind in the customer experience...
October 3, 2014 @ 8:38 am
Exploiting Breast Cancer Awareness Month – Think Authenticity When Doing Cause Marketing
In this week's podcast, Dr. Michelli discusses linking nonprofits with for-profit businesses...
