Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Thursday Jan 21, 2016
Thursday Jan 21, 2016
Dr. Michelli talks about how you can engage Millennials and earn their customer loyalty...
Thursday Jan 14, 2016
Thursday Jan 14, 2016
In this week's episode, Dr. Michelli, discusses how you can wow customers without spending a dime...
Monday Jan 04, 2016
Monday Jan 04, 2016
Dr. Michelli, tells how a specific acronym can be useful to delight your customers...