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May 26, 2016 @ 9:35 am

When it Comes to Service: Beware A Technology-Based Backlash

In this week's episode, Dr. Michelli, artificial intelligence and the uncanny valley...

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May 19, 2016 @ 9:16 am

How to Stop the Revolving Door for Millennials at Work

Dr. Michelli discusses a recent Gallup study about Millennials...

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May 12, 2016 @ 10:03 am

Noble Associations, Transparency, and Accountability EQUALS Success

Dr. Michelli discusses the importance of effectively using technology to inquire of your customers...

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May 5, 2016 @ 12:56 pm

Happiness is not an app on a mobile phone

In this week's episode, Dr. Michelli, discusses the art of messaging...

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