Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Jul 28, 2016
Jul 28, 2016
2 min
Dr. Michelli, discusses recent changes at Starbucks and how to have authentic personal emotional connection...
Jul 21, 2016
Jul 21, 2016
2 min
In this week's episode, Dr. Michelli, discusses how to create craveabilty in your business...
Jul 14, 2016
Jul 14, 2016
2 min
Dr. Michelli, discusses research supporting an investment in programs designed to improve the engagement and loyalty of your customers...
Jul 7, 2016
Jul 7, 2016
1 min
In this week's episode, Dr. Michelli, discusses branding lessons learned from Will Smith...