Archive for October 2016

In this week's episode, Dr. Michelli, discusses tattoos as a form of brand loyalty...

Read Full Post »

Dr. Michelli, discusses the difference between being a ruler vs. a leader...

Read Full Post »

In this week's episode, Dr. Michelli, discusses customer experience innovation as a design discipline...

Read Full Post »

Dr. Michelli discusses innovating the speed and ease of customer experiences...

Read Full Post »

In this episode, Dr. Michelli, discusses perception impacting your key performance indicators...

Read Full Post »