Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Dec 29, 2016
Dec 29, 2016
3 min
In this week's episode, Dr. Michelli discusses setting a new standard for experience delivery...
Dec 22, 2016
Dec 22, 2016
3 min
Dr. Michelli discusses how to create humanity-rich experiences this time of year...
Dec 16, 2016
Dec 16, 2016
2 min
In this week's episode, Dr. Michelli discusses ways in which technology is making the customer experience easier...
Dec 9, 2016
Dec 2, 2016
Dec 2, 2016
2 min
In this week's episode, Dr. Michelli discusses leaders identifying their "one big thing"...