Archive for December 2016

In this week's episode, Dr. Michelli discusses setting a new standard for experience delivery...

 

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Dr. Michelli discusses how to create humanity-rich experiences this time of year...

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In this week's episode, Dr. Michelli discusses ways in which technology is making the customer experience easier...

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Dr. Michelli, discusses relevant customer experience statistics...

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In this week's episode, Dr. Michelli discusses leaders identifying their "one big thing"...

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