Archive for December 2017

Dr. Michelli discusses how doomsday predictions in retail have a lot in common with myths like the chupacabra - a folkloric beast whose Spanish name literally translates to goat sucker...

Read Full Post »

In this week's episode, Dr. Michelli discusses how despite the hype gift giving is secondary to many other more personally satisfying holiday experiences...

 

Read Full Post »

In this week's episode, Dr. Michelli discusses how customer experience is both better and worse now...

Read Full Post »

Dr. Michelli discusses how the fear of change can hinder your business...

Read Full Post »