Archive for January 2018

In this week's episode, Dr. Michelli discusses how to build products and services from the customer perspective...

Read Full Post »

In this week's episode, Dr. Michelli discusses voice-activated digital assistants and voice internet access...

Read Full Post »

Dr. Michelli discusses how technology should address human needs when used in customer experience...

Read Full Post »

In this week's episode, Dr. Michelli discusses getting rid of unnecessary business components to allow for growth in new ways...

Read Full Post »