Archive for April 2018

In this week's episode, Dr. Michelli discusses the history of Starbucks closing for training sessions...

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Dr. Michelli discusses what happened in that Philadelphia Starbucks when 911 was called, the police placed two black men in handcuffs and led them out?

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In this week's episode, Dr. Michelli discusses how to take your service communication to the next level.

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In this week's episode, Dr. Michelli discusses the war of words between Apple and Facebook...

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