Archive for May 2018

Dr. Michelli discusses some of the nuances between customer loyalty and repeat business...
 
 
#customerloyalty #cxo
 
 

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In this week's episode, Dr. Michelli discusses the five key things you must do to be customer-centric...

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In this week's episode, Dr. Michelli discusses five things you should not do in the name of customer experience...

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Dr. Michelli discusses how business leaders drive modern adaptive process... 

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In this week's episode, Dr. Michelli discusses why many brands have softened their traditional media buys and have focused instead on paying influencers to position products. 

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