Archive for November 2018

In this week's episode, Dr. Michelli discusses online retails during cyber week in the United States...

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In this week's episode, Dr. Michelli expresses thanks and explains how you can demonstrate appreciation for your customers... 

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Dr. Michelli discusses how great leaders from Mercedes-Benz USA and Clayton Homes have transformed their customer experience...

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In this week's episode, Dr. Michelli tells you a story about two storytellers and their new book about storytelling. 

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In this week's episode, Dr. Michelli discusses the four ingredients you need in your business pantry for customer experience excellence...

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