Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Thursday Dec 20, 2018
Quickly Before the Year Ends – Deliver Convenience
Thursday Dec 20, 2018
Thursday Dec 20, 2018
In this week's episode, Dr. Michelli discusses the greatest customer experience common denominator...
Thursday Dec 13, 2018
When Customers Aren’t Jolly
Thursday Dec 13, 2018
Thursday Dec 13, 2018
Dr. Michelli discusses seven tips for managing customer complaints and stress this holiday season...
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