2019-02

It Takes a Brand to Deliver a Branded Customer Experience – What are they saying about you?

In this week's episode, Dr. Michelli discusses the five brand components of successful companies...

Customer Experience Wisdom from a 96-year-old Business Legend

In this week's episode, Dr. Michelli discusses the storied Dooky Chase Restaurant in New Orleans and it's owner and head chef, 96-year-old Leah Chase.

5 Million Reasons to Deliver Effective Visual Storytelling Across the Branded Customer Experience

Dr. Michelli discusses a few of the visual storytelling offerings from the big game to see what we can learn from these efforts.