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February 28, 2019 @ 9:00 am

It Takes a Brand to Deliver a Branded Customer Experience – What are they saying about you?

In this week's episode, Dr. Michelli discusses the five brand components of successful companies...

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February 21, 2019 @ 8:00 am

Customer Experience Wisdom from a 96-year-old Business Legend

In this week's episode, Dr. Michelli discusses the storied Dooky Chase Restaurant in New Orleans and it's owner and head chef, 96-year-old Leah Chase.

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February 7, 2019 @ 9:00 am

5 Million Reasons to Deliver Effective Visual Storytelling Across the Branded Customer Experience

Dr. Michelli discusses a few of the visual storytelling offerings from the big game to see what we can learn from these efforts.

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The Michelli Experience
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