February 28, 2019 @ 9:00 am
It Takes a Brand to Deliver a Branded Customer Experience – What are they saying about you?
In this week's episode, Dr. Michelli discusses the five brand components of successful companies...
February 21, 2019 @ 8:00 am
Customer Experience Wisdom from a 96-year-old Business Legend
In this week's episode, Dr. Michelli discusses the storied Dooky Chase Restaurant in New Orleans and it's owner and head chef, 96-year-old Leah Chase.
February 7, 2019 @ 9:00 am
5 Million Reasons to Deliver Effective Visual Storytelling Across the Branded Customer Experience
Dr. Michelli discusses a few of the visual storytelling offerings from the big game to see what we can learn from these efforts.
