Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Wednesday Jul 24, 2019
The Agility of Ownership – Lessons from South African Entrepreneurs
Wednesday Jul 24, 2019
Wednesday Jul 24, 2019
In this week's episode, Dr. Michelli discusses four key elements needed to succeed irrespective of business size.
Thursday Jul 18, 2019
Customer Experience Lessons from Informal Townships [South Africa Part 2 of 3]
Thursday Jul 18, 2019
Thursday Jul 18, 2019
In this week's episode, Dr. Michelli discusses truths that emerged from time spent at an informal settlement in South Africa.
Thursday Jul 11, 2019
Customer Experience Lessons from the African Bush
Thursday Jul 11, 2019
Thursday Jul 11, 2019
In this week's episode, Dr. Michelli discusses lessons learned while on a photo safari in the South African bush.
Thursday Jul 04, 2019
Extending Kindness for Generations to Come
Thursday Jul 04, 2019
Thursday Jul 04, 2019
In this week's episode, Dr. Michelli discusses how we can remain passionate about our views while extending compassion to those who share them and those that do not.