Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Friday Nov 14, 2014
Friday Nov 14, 2014
In today's podcast, Dr. Michelli discusses longevity in the customer experience...
Tuesday Nov 11, 2014
Tuesday Nov 11, 2014
In this week's podcast, Dr. Michelli talks about the various frequency categories for customers...
Friday Oct 31, 2014
Friday Oct 31, 2014
In this week's podcast, Dr. Michelli discusses his hotel experience in Singapore...
Friday Oct 24, 2014
Friday Oct 10, 2014
Friday Oct 10, 2014
In this week's podcast, Dr. Michelli discusses peace of mind in the customer experience...
Friday Oct 03, 2014
Friday Oct 03, 2014
In this week's podcast, Dr. Michelli discusses linking nonprofits with for-profit businesses...
Friday Sep 26, 2014
Friday Sep 26, 2014
In this week's podcast, Dr. Michelli discusses businesses that are allowing employees to take as much vacation time as they want...
Friday Sep 19, 2014
Friday Sep 19, 2014
Dr. Michelli discusses employers whose policy requires employees to cover their tattoos...
Thursday Sep 11, 2014
Thursday Sep 04, 2014