Don’t Just Solve Problems! How to Actually Reconcile Relationships With Compassion
Nov 3rd, 2022 by drjosephm
Dr. Michelli looks at why you should and how you can maintain a focus on customer relationships as opposed to transactions.
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more.
At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
Nov 3rd, 2022 by drjosephm
Dr. Michelli looks at why you should and how you can maintain a focus on customer relationships as opposed to transactions.
