Tuesday Feb 07, 2017
The Future of Customer Service: Human Intelligence (HI) or Artifical Intelligence (AI)
In this weeks podcast Dr. Michelli looks at 3 trending examples that pit the efficiencies of robotics and artificial intelligence against human service delivery. He also challenges listeners to "add value" through humanity and "ease" through automoation...
Version: 20241125
No comments yet. Be the first to say something!