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Cookies Notice

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Retain Customers & Gain Referrals

If you are a customer experience professional, business leader, or entrepreneur with limited time for podcasts, Customer Experience University is for you! These 3 to 5-minute weekly episodes are designed to help you think and act in ways increase customer loyalty and drive word-of-mouth business.

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Dr. Michelli continues his four-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) by providing skills for taming Uncertainty.

","publishTimestamp":1679574600,"duration":358,"mediaUrl":"https://mcdn.podbean.com/mf/web/kwspcf/Uncertain_Timesbbfqm.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-z9v34-1395cf2","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-z9v34-1395cf2","transcriptUrl":null,"permalink":"/e/vuca-and-you-how-to-lead-in-uncertain-times/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PB1395CF2Z9V34","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":256,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-z9v34-1395cf2","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false},"episode":{"id":"pb20536562","idTag":"z9v34","title":"VUCA and YOU - How to Lead in Uncertain Times","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog112/traffic-signs-g87e429afe_1280_bef7t5_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog112/traffic-signs-g87e429afe_1280_bef7t5_1200x628.jpg?s=1ee570494c26e72455c4d5be38a3dce0&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog112/traffic-signs-g87e429afe_1280_bef7t5.jpg","previewContent":null,"content":"

Dr. Michelli continues his four-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) by providing skills for taming Uncertainty.

VUCA and YOU - How to Lead in Uncertain Times

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