October 30, 2009
4 Key Business Strategies
Do you know the strategy you are deploying with regard to product, service, and customer experience? Dr. Michelli offers an exercise for leadership alignment and strategic consistency.
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Standard Podcasts [ 5:25m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1436)October 5, 2009
6 Keys to True Leadership
Listen to Dr. Michelli’s podcast this week to win a signed copy of 6 time Pro Bowl Denver Bronco linebacker, Karl Mecklenburg’s new book “Heart of a Student Athlete.” Take Dr. Michelli’s leadership challenge….
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Standard Podcasts [ 4:02m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1697)September 24, 2009
Effective ways to create a lasting leadership legacy
Dr. Michelli offers effective insights on creating a lasting leadership legacy and expanding your enduring sphere of influence.
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Standard Podcasts [ 4:07m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1631)September 17, 2009
8 Best Ways to Get Consumers’ Attention
Dr. Michelli offers insights on how to authentically forge consumer relationships and strategically position your marketing message,
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Standard Podcasts [ 3:51m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1603)September 14, 2009
Dr.Michelli On Stephanie Weaver’s Experienceology Podcast
Dr. Michelli interviewed on Stephanie Weaver ’s Experienceolgy Podcast
August 28, 2009
Too Much of a Good Thing?
Can a customer experience be too enriched? Dr. Michelli tackles that question and helps you look at that very issue in your business.
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Standard Podcasts [ 5:19m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1800)August 20, 2009
A Customer by Any Other Name
Dr. Michelli discusses a fairly arbitrary distinction between customers and employees which is maintained by many business leaders. He challenges the conventional wisdom of that distinction.
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Standard Podcasts [4:06m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1565)August 5, 2009
Differently Different
Dr. Michelli offers a tool for assessing how to authentically present your products and services as being different from the competition.
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Standard Podcasts [4:10m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1710)July 24, 2009
Define and Refine
Dr. Michelli help you explore how to examine and reposition your customer experience to maintain consumer relevance.
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Standard Podcasts [3:43m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (1711)
