Podbean Podcast Site Category :   Business   Tags :                          

October 30, 2009

4 Key Business Strategies

Do you know the strategy you are deploying with regard to product, service, and customer experience?  Dr.  Michelli offers an exercise for leadership alignment and strategic consistency.

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October 5, 2009

6 Keys to True Leadership

Listen to Dr. Michelli’s podcast this week to win a signed copy of 6 time Pro Bowl Denver Bronco linebacker, Karl Mecklenburg’s new book “Heart of a Student Athlete.”  Take Dr. Michelli’s leadership challenge….

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September 24, 2009

Effective ways to create a lasting leadership legacy

Dr. Michelli offers effective insights on creating a lasting leadership legacy and expanding your enduring sphere of influence.

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September 17, 2009

8 Best Ways to Get Consumers’ Attention

Dr. Michelli offers insights on how to authentically forge consumer relationships and strategically position your marketing message,

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September 14, 2009

Dr.Michelli On Stephanie Weaver’s Experienceology Podcast

Dr. Michelli interviewed on Stephanie Weaver ’s Experienceolgy Podcast

Experiencology Podcast

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August 28, 2009

Too Much of a Good Thing?

Can a customer experience be too enriched?  Dr. Michelli tackles that question and helps you look at that very issue in your business.

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August 20, 2009

A Customer by Any Other Name

Dr. Michelli discusses a fairly arbitrary distinction between customers and employees which is maintained by many business leaders.  He challenges the conventional wisdom of that distinction.

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August 5, 2009

Differently Different

Dr. Michelli offers a tool for assessing how to authentically present your products and services as being different from the competition.

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July 24, 2009

Define and Refine

Dr. Michelli help you explore how to examine and reposition your customer experience to maintain consumer relevance.

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July 16, 2009

It’s WOW Time!

Dr. Michelli offers a synopsis of the Verde Group’s results on what creates “wow” experiences for customers.  He encourages you to elevate aspects highlighted in that study.

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