Archive for February 2017

In this week's episode, Dr. Michelli, discusses how to operationally drive consistent product/service delivery with an added personalized twist...

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In this week's episode, Dr. Michelli, discusses visual storytellers and live streaming...

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In this weeks podcast Dr. Michelli looks at 3 trending examples that pit the efficiencies of robotics and artificial intelligence against human service delivery.  He also challenges listeners to "add value" through humanity and "ease" through automoation...

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In this week's episode Dr. Michelli, discusses integrating human and technology based service...

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