Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Dec 17, 2014
Dec 17, 2014
1 min
Dr. Michelli discusses the use of an integrated solution to impact customer experience...
Dec 10, 2014
Dec 10, 2014
2 min
In this week's episode, Dr. Michelli, discuss the hustle and bustle of the holiday season...
Nov 21, 2014
Nov 21, 2014
1 min
In this week's podcast, Dr. Michelli discusses how Starbucks implements technology...
Nov 14, 2014
Nov 14, 2014
2 min
In today's podcast, Dr. Michelli discusses longevity in the customer experience...
Nov 11, 2014
Nov 11, 2014
1 min
In this week's podcast, Dr. Michelli talks about the various frequency categories for customers...
Oct 31, 2014
Oct 31, 2014
1 min
In this week's podcast, Dr. Michelli discusses his hotel experience in Singapore...
Oct 24, 2014
Oct 10, 2014
Oct 10, 2014
1 min
In this week's podcast, Dr. Michelli discusses peace of mind in the customer experience...
Oct 3, 2014
Oct 3, 2014
2 min
In this week's podcast, Dr. Michelli discusses linking nonprofits with for-profit businesses...
Sep 26, 2014
Sep 26, 2014
1 min
In this week's podcast, Dr. Michelli discusses businesses that are allowing employees to take as much vacation time as they want...