Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Sep 19, 2014
Sep 19, 2014
1 min
Dr. Michelli discusses employers whose policy requires employees to cover their tattoos...
Sep 11, 2014
Sep 4, 2014
Aug 27, 2014
Aug 20, 2014
Aug 20, 2014
2 min
In this week's episode, Dr. Michelli discusses sharing as a way to enhance customer experiences...
Aug 14, 2014
Aug 14, 2014
1 min
In this week's podcast, Dr. Michelli discusses renewal of the customer experience...
Aug 7, 2014
Aug 7, 2014
2 min
In this week's podcast, Dr. Michelli the importance of customer journey mapping...
Jul 23, 2014
Jul 16, 2014
Jul 16, 2014
2 min
In this week's podcast episode, Dr. Michelli discusses brand experience...
Jul 9, 2014
Jul 9, 2014
3 min
Dr. Michelli shares branding lessons learned from Trappist monks in this week's episode...