Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Episodes
Nov 11, 2014
Nov 11, 2014
1 min
In this week's podcast, Dr. Michelli talks about the various frequency categories for customers...
Oct 31, 2014
Oct 31, 2014
1 min
In this week's podcast, Dr. Michelli discusses his hotel experience in Singapore...
Oct 24, 2014
Oct 10, 2014
Oct 10, 2014
1 min
In this week's podcast, Dr. Michelli discusses peace of mind in the customer experience...
Oct 3, 2014
Oct 3, 2014
2 min
In this week's podcast, Dr. Michelli discusses linking nonprofits with for-profit businesses...
Sep 26, 2014
Sep 26, 2014
1 min
In this week's podcast, Dr. Michelli discusses businesses that are allowing employees to take as much vacation time as they want...
Sep 19, 2014
Sep 19, 2014
1 min
Dr. Michelli discusses employers whose policy requires employees to cover their tattoos...
Sep 11, 2014
Sep 4, 2014
Aug 27, 2014